Privacy Policy

Who we are
RIVIERA GRASS LANDSCAPE ARCHITECTURE SERVICES L.L.C (Trade License: 1474379), Al Khabeesi Building, Plot 128-246, Unit 18-78, Deira, Dubai, United Arab Emirates.
Contact: info@rivieragrass.com
Website: www.rivieragrass.com

Scope
This Policy explains how we collect, use, store and protect personal data when you visit our website or contact us. It applies to the website only.

What data we collect

Browsing data: IP address, device/browser data, pages viewed, timestamps, and technical logs.
Contact/lead data: name, email, phone number, project details and any information you provide in forms or messages.
Marketing & analytics data: cookie identifiers and events related to audience measurement, conversion tracking and remarketing (e.g., Google/Meta).

Why we use your data (purposes)

Respond to enquiries and provide quotations.
Manage customer relations and service delivery.
Secure, maintain and improve the website (statistics, performance).
Measure conversions and run remarketing/retargeting where consented.

Legal bases
We rely on your consent where required (e.g., marketing cookies), and on our legitimate interests to operate a secure, effective website, answer your requests and run our business, in line with applicable UAE data protection law, compliant with UAE regulation.

Retention
We keep personal data only as long as necessary for the purposes above and as required by applicable law and business needs. Contact/lead data are generally retained for the duration of the business relationship and a reasonable period thereafter.

Sharing
We may share data with service providers acting on our instructions (hosting, analytics, CRM/ads platforms, website maintenance). These providers are bound by confidentiality and security obligations. We do not sell your personal data.

International transfers
Some providers may process data outside the UAE. Where this occurs, appropriate safeguards are used to protect your data in accordance with applicable law.

Cookies
We use essential cookies (site operation), analytics cookies (audience measurement), and advertising cookies (conversion/remarketing). You can:

manage cookies in your browser settings;
withdraw consent for non-essential cookies at any time.

Your rights
Subject to UAE law, you have rights of access, rectification, erasure, restriction, objection (including to marketing), and data portability, and you may withdraw consent at any time.
To exercise your rights, contact: info@rivieragrass.com. You may also have the right to lodge a complaint with the competent UAE authority.

Updates to this Policy
We may update this Policy to reflect legal or operational changes. The latest version applies upon publication on the website.